Privacy Policy and Cookie Policy

Kempton Park Farm Dog Daycare (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you visit our website, use our services, or contact us.

 

1. Information We Collect

We may collect and process the following personal data:

• Personal Identification: Name, address, phone number, email address.

• Dog Information: Name, breed, age, medical and behavioural history.

• Payment Information: (If applicable) billing details.

• Website Usage Data: IP address, browser type, pages visited (see Cookie Policy).

 

2. How We Use Your Data

We use your data to:

• Provide dog daycare and related services.

• Communicate booking confirmations and updates.

• Ensure the safety and wellbeing of your dog.

• Improve our website and services.

• Send occasional marketing emails (only with your consent).

 

3. Legal Basis for Processing

We process your personal data based on:

• Contractual obligation – to provide you with our services.

• Legal obligation – such as insurance or safety compliance.

• Legitimate interest – such as improving our services.

• Consent – for marketing communications.

 

4. Sharing Your Information

We do not sell your data. We may share it with:

• Vetted staff or contractors operating our daycare.

• Service providers (e.g. payment processors).

• Authorities or emergency services if legally required.

 

5. Data Retention

We retain your data only as long as necessary:

• For the provision of services.

• To meet legal or insurance requirements.

 

6. Your Rights (UK GDPR)

You have the right to:

• Access your personal data.

• Request corrections or deletion.

• Withdraw consent at any time.

• Lodge a complaint with the Information Commissioner’s Office (ICO).

 

7. Contact Us

 

If you have any questions or wish to exercise your rights, please contact us:

Email: enquiries@KPFdogdaycare.com

Address: Kempton Park Farm Dog Daycare, Kempton Park Farm, Church Lane, Hevingham, NR10 5QS 

 

Cookie Policy

What Are Cookies?

Cookies are small data files stored on your device when you visit our website. They help us understand your preferences and how you use our site, allowing us to improve your experience.

Types of Cookies We Use

 

• Essential Cookies: Necessary for basic site functionality, such as forms and navigation.

• Analytics Cookies: Help us understand visitor behaviour using tools like Google Analytics.

• Preference Cookies: Save your settings, like language and cookie preferences.

 

How to Control Cookies

 

You can manage or disable cookies through your browser settings. Please note, disabling cookies may affect your ability to use certain features of our website.

 

You may also manage preferences via our website’s cookie consent banner.

 

Changes to This Policy

 

We may update this Privacy and Cookie Policy from time to time. Please check this page regularly for any updates.